25 minutes ago
A bit of proactive prodding got us rerouted by the amazing shirley, at the #americanairlines
ord ticketing desk yesterday. our new route took us via bos and this unbelievable sunset, to a #britishairways
flight which was only 3 hours delayed. a good result, as it transpires that our original jfk to lhr flight was cancelled by the time we got to bos. the second you see a situation start to develop, it always pays to take the bull by the horns and get things sorted. find yourself some new flights and know exactly what to ask for...